Visit History Tracking

Loyalty system feature:

Customer Visit Tracking, Built Into Your Loyalty App

See every visit, point and reward for each customer in one clear history — even which staff member served them — and turn that insight into more repeat visits.
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Complete visit history

Manual point edits

Employee tracking

Everything your customer visit history captures

Every visit

See each check-in with the date and time, so you know exactly how often each customer comes back.

Points earned

Track the points awarded on every visit and the running balance for each customer.

Rewards redeemed

See which coupons and rewards each customer has claimed and when they used them.

Which staff served

Every entry shows the staff member who scanned it, so the whole log stays accountable.

Want to launch a loyalty program for your business?
Set it up in just a few minutes!

Loyalty feature Visit History Tracking - suitable for:

Customer timeline

Every visit in one simple timeline

Open any customer and see their whole journey at a glance — visits, points and rewards in the order they happened. No spreadsheets, no guesswork, just a clear picture of your best customers.

  • A dated timeline of every visit and reward
  • A loyalty activity log of points earned and redeemed
  • Manual point edits when you need to fix something
  • A clear view of who your regulars really are
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Smartphone showing a BonusQR loyalty app customer activity timeline with visits, points and rewards

Other features

Best loyalty programs for Visit History Tracking

Stamp Card Loyalty Program
Points Loyalty Program
Cashback Loyalty Program
Reward for spent Loyalty Program
Reward for visit Loyalty Program
Fixed Discounts Loyalty Program
Reward for sign-up Loyalty Program
Special occasion Loyalty Program
01. Loyalty module

Virtual Stamps Card

The stamp card loyalty module in a loyalty application rewards customers with virtual stamps for each purchase, unlocking discounts or free items as they collect stamps. This digital system enhances engagement, boosts customer retention and offers convenience and easy tracking.

02. Loyalty module

Collecting Points

The Collecting Points loyalty module allows customers to earn points based on their purchases, with the flexibility to define the value of each point (e.g., 1 point = $1). You can set up a variety of items or rewards that customers can redeem with their accumulated points.

03. Loyalty module

Tiered Cashback

The Cashback loyalty module rewards customers with a percentage of their purchase amount back as credit for future use. You can customize the cashback value or set up a tiered cashback system, where customers earn higher cashback percentages as they spend more.

04. Loyalty module

Reward for Spend

The Reward for Spend loyalty module encourages higher spending by granting customers a coupon each time they reach a defined spending threshold (e.g., $50). This strategy motivates repeat purchases and gives customers a tangible goal to work toward, increasing overall engagement and sales.

05. Loyalty module

Reward for Visit

With the Reward for Visit loyalty module, customers receive a reward after a certain number of QR code scans during their visits. For example, after 5 visits, they unlock a coupon. This system promotes frequent returns and helps build a consistent customer base.

06. Loyalty module

Fixed Discounts

The Fixed Discounts loyalty module allows you to assign specific discount rates to different customer groups. For example, VIP members may receive a 10% discount on all purchases. This approach lets you personalize rewards, recognize loyalty, and incentivize upgrades to higher tiers.

07. Loyalty module

Onboarding Promo

The Onboarding Promo module gives new users an instant incentive by providing a one-time coupon after registration. This welcome gift helps convert signups into active users by giving them a reason to make their first purchase quickly.

08. Loyalty module

Special Occasion

The Special Occasion loyalty module enables you to surprise your audience with a one-time coupon on selected holidays or celebrations (e.g., birthdays, Valentine’s Day, or store anniversaries). It adds a personal touch and strengthens emotional connections with your brand.

Turn customer visit history into repeat visits

Personalise rewards

Use each customer’s real visit history to give rewards that fit how they actually shop.

Win back quiet customers

Spot customers who have not visited in a while and send a reward that gives them a reason to come back.

See what drives return visits

Track which rewards bring customers back, so you can repeat what works and reward your regulars.

Visit history tracking records every customer visit, point reward and coupon redemption in one place, so you always know who your regulars are and when they last came in. Each customer gets a clear timeline of their journey with your brand.

That history lets you personalise rewards, group customers by how often they visit and gently win back the ones who have gone quiet — simple ways to lift repeat visits and spend.

Want to launch a loyalty program for your business?
Set it up in just a few minutes!

Any questions? Check out the FAQ

Your loyalty program should be simple, clear, and easy to join.

Use an app with quick sign-up, the option to save the loyalty card to Apple or Google Wallet, and even let customers join without downloading anything—like with BonusQR.

Make sure your program is:
Easy to understand – no complicated rules.
Transparent – no hidden conditions.
Motivating – rewards should feel worth it.

Examples:
Every 10th coffee free
Cashback from each payment
2 points for every €1 spent

Set rewards that are interesting for all types of customers.

Need help choosing the right loyalty setup for your café or business?
Try a free consultation with the BonusQR team!

You can use the BonusQR loyalty program for free, and you’ll usually see results within the first 2 weeks. It depends on your business type and how attractive your loyalty offer is.

Thanks to detailed statistics, you’ll see if new customers are joining each month and how many returning customers are coming back. If people are returning, your loyalty program is working well. Your next step is to help your loyalty club grow.

If you want to unlock even more features, you can choose a paid plan for €19 or €69 per month. This gives you access to tools like push notifications, special coupons, early access sales, and more – which can help boost customer engagement even faster.

With BonusQR, you get a list of your loyal customers, including the nicknames they choose in the app. You can also see their visit history, collected points, and used coupons.

All customer data is protected and GDPR compliant. We do not show email addresses to businesses, and we only send notifications to customers about important or helpful updates—like earned rewards, upcoming coupon expiry, or new offers from your café.

Thanks to BonusQR, you can stay in touch with your customers, while keeping their privacy safe.

Start with your sales. A good loyalty program should boost repeat purchases and customer spend.
To check if your setup works, track these key numbers:
1. How many customers joined?
If fewer than 30–40%, your program may need to be more attractive. A welcome voucher can help — even with a free BonusQR account.
2. New vs. returning customers
After 2–3 months, aim for at least 60–70% returning customers. If you reach 80%, that’s excellent.
3. Revenue impact
Loyalty members usually spend 12–40% more and shop more often. Even a 5% retention increase can grow profits by up to 95%.

All of this is trackable in your BonusQR dashboard.

Use modern and fun technology to make your loyalty program exciting. BonusQR is an app that automatically gets your customers involved.

Gamified loyalty programs—like collecting stamps, tracking visits, or spending milestones—make customers feel rewarded for their effort. People love the feeling of unlocking a reward!

The app shows them their current progress and what rewards they can get next. That way, they feel like part of a game.

You can also set up random prizes—and you’ll see how happy your winners are!

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Want to launch a loyalty program for your business?
Set it up in just a few minutes!