Tiered Cashback
Higher Spend, Higher Cashback — Automatically
BonusQR's tiered cashback program rewards customers with a higher cashback % as they climb tiers (e.g. Bronze 2% → Silver 4% → Gold 6%), credited as store credit on every payment. It's fast, automatic, and easy to use. Customers show their loyalty QR code, your staff scans it, enters the bill, and the right tier's credit is instantly added. Once enough is collected, customers can pay with their credit. A proven way to boost customer loyalty and drive more return visits.
Familiar to All
Rewards for Everyone
Highly Motivating
See how tiered cashback works
A short explainer on how tiered cashback rewards turn occasional buyers into loyal, higher-spending regulars.
What is a tiered cashback loyalty program?
A tiered cashback loyalty program rewards customers with a percentage of their spend back — and the percentage grows as customers move up to higher tiers.
Instead of giving every customer a flat 2% back, you set tiers based on cumulative spend or visits. A new customer might start at 1% cashback in the Bronze tier, climb to 3% in Silver after reaching a spend threshold, and unlock 5% in Gold for your most loyal regulars. With BonusQR, the cashback balance lives directly in the customer's mobile wallet pass — no plastic card, no separate app to download. Customers see their tier, current balance and progress toward the next level every time they open their Apple Wallet or Google Wallet.
What can be set up in the loyalty program Tiered Cashback?
Pick a Program
Choose between a simple cashback or a tiered loyalty program – the more loyal the customer, the higher their cashback.
Create Your Own Tiers
Set your own cashback levels, for example: Basic: 5% Gold: 10% Platinum: 20%.
Define the Rules
Define how much a customer needs to spend to move up a level and earn more credit.
Why tiered cashback works
Tiered cashback combines the simplicity of a percentage refund with the motivation of clear progress milestones — celebrating customers at every level they reach.
Higher average spend
Customers close to the next tier tend to add one more item to qualify for a higher cashback rate — lifting the average basket without you discounting.
Rewards your best customers most
Top spenders unlock the highest cashback rate, so the people who matter most to your revenue feel recognised — not treated the same as a one-time visitor.
Always-visible progress
The wallet pass shows current tier, cashback balance and how far is left to the next level — every glance at the phone is a soft reminder to come back.
Built-in retention
Earned cashback and an earned tier are reasons not to switch to a competitor. Customers don't want to start from scratch somewhere else.
Predictable margin
You define each tier's percentage, so you know your maximum cost per customer. Cashback is a controllable line item, not an open-ended giveaway.
Easy to communicate
"Spend more, get more back" is a sentence anyone understands in two seconds — no point-to-currency conversion, no expiry confusion.
Related loyalty programs & features
Customer’s perspective of
Tiered Cashback - loyalty module
- Customers always see their current cashback percentage.
- With tiered cashback, they also see how much more they need to spend to reach the next level.
- They can check their credit balance anytime and use it instantly to pay.
How will your employees see the
loyalty program: tiered cashback
- Scan and Enter Amount: Staff scans the customer’s loyalty QR code and enters the bill total – the cashback is added automatically.
- Scan to Redeem: When a customer wants to pay with credit, they show a special credit redemption QR code, and staff quickly checks and deducts the available credit.
- Staff-Friendly: Everything is clear and easy – cashback is automatically calculated, and staff see a success message - no extra training needed.
Manager’s view of
Tiered Cashback
- Customer Credit Balance: See a full overview of each customer’s credit balance – with the ability to adjust it.
- Cashback Overview: Track total cashback earned and redeemed by all customers.
- Reports, Stats & History: Access detailed customer visit history, payment records, credit usage, most active days, and helpful charts and tables to guide your strategy.
Tiered cashback vs. flat cashback vs. points
Three of the most common loyalty mechanics — here's how they actually behave in day-to-day operation and which one fits which type of business.
Flat-rate cashback
Every customer gets the same percentage back — for example 2% on every purchase, no matter how much or how often they spend.
- ✓Very simple to explain and run
- ✓Predictable cost per transaction
- −Treats a once-a-year visitor the same as a weekly regular
Tiered cashback
Cashback percentage grows as customers reach higher tiers based on cumulative spend or visits — Bronze, Silver, Gold and beyond.
- ✓Motivates customers to climb to the next level
- ✓Rewards your top spenders most generously
- ✓Still simple — "spend more, get more back"
Points-based program
Customers earn points per purchase and redeem them for rewards or discounts from a catalogue you define.
- ✓Flexible — many reward options
- ✓Great for catalogue-style redemption
- −Conversion rate (points → value) is less intuitive
| Aspect | Flat cashback | Tiered cashback | Points |
|---|---|---|---|
| Easy to understand | Very easy | Easy | Needs explanation |
| Rewards top customers more | No | Yes | Partially |
| Drives bigger baskets | Weak | Strong | Medium |
| Cost predictability | High | High | Medium |
Tiered cashback works for these industries
Anywhere customers come back regularly and spend variable amounts, tiered cashback fits naturally.
Loyalty program Tiered Cashback - suitable for industries
Why Do You Need a Loyalty App?
- Increase Repeat Visits
- Enhance Sales & Customer Spend
- Gain access to powerful features
Loyalty Programs
Choose the loyalty program that fits your business. Points collection, Stamps, Cashback, Rewards for regular visits, Discounts, Coupons ...
– it’s all up to you!
Analytics & Insights
Get to know your customers better. Track visit history, see which offers perform best, and identify your most loyal customers. Build your database and watch your business grow!
Push & Email Notifications
Stay on your customers’ minds. Send them regular updates and news, special discount coupons, or request feedback after repeat visits.
Coupons & Surprises
Automate promo coupon distribution for special occasions – Birthdays, Valentine’s Day, Children’s Day... Or boost sales with pre-sale coupon offers.
Important features of the loyalty application
Frequently asked questions
Everything small business owners usually ask before launching a tiered cashback loyalty program.
