Loyalty program Special Occasion

Special Occasion

Invite your customers to celebrate their special day with you

Whether it’s a birthday, Valentine’s Day, Mother’s Day, Halloween or a date of your own—use special coupons, gifts, or discounts to invite customers back. With our loyalty system, you can easily send out electronic rewards in advance so they know to celebrate with you. A great way to surprise loyal members and drive more visits with your loyalty application.

Invite for Every Occasion

Surprise & Delight

Gift Coupon

Birthday marketing

What is birthday marketing with a loyalty program?

Birthday marketing means congratulating customers on their special day with a gift that brings them to you. A loyalty program does it automatically: it knows the date and sends the coupon on time.

In BonusQR this program is called Special Occasion. Choose the customer’s birthday or a date such as Valentine’s Day, Mother’s Day or Halloween, create the coupon and decide whether it arrives on the day or up to 30 days in advance. BonusQR then sends it every year to customers who have visited you.

  • Birthday coupons sent automatically every year
  • Holidays such as Valentine’s Day, Mother’s Day, Children’s Day or Halloween
  • Several occasions in one offer – Premium plan
Customer celebrating her birthday in a restaurant with a birthday coupon from a loyalty app

What can be set up in the loyalty program Special Occasion?

01

Choose the Occasion

Pick an occasion such as the customer’s birthday, Valentine’s Day or Mother’s Day, or set a date of your own

02

Create the Offer

Set up the reward, discount, or gift the customer will receive and define the special occasion coupon.

03

Schedule & Send

Select when the electronic reward will be sent and how long the coupon will stay valid in your loyalty application.

💡 Pro tip: Learn how to design a points program that boosts repeat visits and revenue in our blog: Read BLOG.

Why send birthday and holiday coupons

A personal gift on the right day is remembered – and it gives customers a reason to celebrate with you.

A personal touch

A birthday gift feels personal. It shows customers that you know them and value them.

Visits on a set date

Send the coupon a few days ahead, so customers can plan their celebration at your place.

Set it once

Birthdays and holidays repeat every year automatically – there is nothing to send by hand.

More occasions in one offer

Combine a birthday coupon with Valentine’s Day, Mother’s Day or Halloween, each with its own gift.

Delivered twice

The coupon appears in the customer’s account and also arrives by e-mail, with its own QR code for the till.

Customers add the date

Customers enter their birthday in their profile or straight on the birthday card when they want the gift.

Customer’s perspective of Special Occasion loyalty module

Customer’s perspective of
Special Occasion - loyalty module

  • Customers instantly see what reward, gift, or discount they get for a special day.
  • The birthday (Valentine’s Day, ...) coupon appears in the loyalty app and is also sent by email at the right time.
  • Each electronic coupon clearly explains the reward and makes customers feel excited.
How will your employees see the Special Occasion loyalty program

How will your employees see the
loyalty program: special occasion

  • Quick QR Code Scan: Staff simply scan the customer’s special QR code to apply the birthday coupon or special occasion reward.
  • Instant Validation: The loyalty system shows if the coupon is valid, and the staff can apply it. Once applied, the coupon disappears automatically.
  • Personal Touch: Staff can see the customer’s name and visit history in the loyalty application, making it easy to say hello or offer a warm congratulations.
Manager’s view of Special Occasion

Manager’s view of
Special Occasion

  • Full Redemption History: Track exactly who redeemed your special occasion coupons, and when. Every scan is recorded for full transparency.
  • Customer List: Sort your customers by last visit, total points, or loyalty level. Quickly identify your most engaged customers.
  • Smart Stats & Reports: Access all data in easy-to-read, filterable graphs and reports—perfect for analyzing campaign success and planning future loyalty offers.

Special occasion compared with a welcome coupon and coupon campaigns

Three ways to send a gift – they differ in what triggers it.

Free plan

Welcome coupon

A one-time coupon new customers receive right after signing up.

  • ✓Gets new customers to join
  • ✓Fully automatic
  • −Only once per customer
Premium plan

Special occasion

Automatic coupons for the customer’s birthday and selected holidays, sent on the day or up to 30 days in advance.

  • ✓Set it once – it repeats every year
  • ✓Several occasions in one offer
  • ✓Coupon and e-mail, automatically
Basic plan

Coupon campaign

A coupon you send to all customers or to a customer group whenever you decide.

  • ✓Full control over timing
  • ✓Can be sent to a customer group
  • −Each campaign is sent by hand
ComparisonWelcome couponSpecial occasionCoupon campaign
What triggers itThe customer signs upA birthday or a calendar dateYou send it
RepeatsNo, once per customerEvery yearEach time you send it
Who receives itNew customersCustomers who have visited youAll customers or a group
PlanFreePremiumBasic

Where birthday coupons work well

Wherever people like to celebrate or treat themselves.

Want to launch a loyalty program for your business?
Set it up in just a few minutes!

Loyalty program Special Occasion - suitable for industries

Why Do You Need a Loyalty App?

  • Increase Repeat Visits
  • Enhance Sales & Customer Spend
  • Gain access to powerful features
See all features

Loyalty Programs

Choose the loyalty program that fits your business. Points collection, Stamps, Cashback, Rewards for regular visits, Discounts, Coupons ...

– it’s all up to you!

Analytics & Insights

Get to know your customers better. Track visit history, see which offers perform best, and identify your most loyal customers. Build your database and watch your business grow!

Push & Email Notifications

Stay on your customers’ minds. Send them regular updates and news, special discount coupons, or request feedback after repeat visits.

Coupons & Surprises

Automate promo coupon distribution for special occasions – Birthdays, Valentine’s Day, Children’s Day... Or boost sales with pre-sale coupon offers.

Important features of the loyalty application

Frequently asked questions about birthday coupons

What business owners most often ask before they start.

Add a Special Occasion for the customer’s birthday, create the coupon and choose whether it arrives on the day or 1 to 30 days in advance. BonusQR sends it automatically every year to customers whose birthday it is – in their account and by e-mail.

Customers enter their date of birth in their profile, or directly on the birthday card when they want to receive the gift. It is not required at registration.

The customer’s birthday, Valentine’s Day, International Women’s Day, April Fools’ Day, Labour Day, Mother’s Day, Father’s Day, Children’s Day and Halloween. These repeat every year. You can also set a date of your own, which applies once.

Customers who have already visited your business. A birthday coupon goes to those whose birthday matches the day; a holiday coupon goes to all of them.

Yes. One offer can include several occasions, for example a birthday, Valentine’s Day and Halloween, each with its own coupon. You can also combine them with a welcome coupon and a main program such as a stamp card.

Special Occasion is part of the Premium plan, which includes all 12 program types. The Free plan includes 7 of them and Basic 9.

Ready to celebrate with your customers?

Create a free accountCompare plans

Want to launch a loyalty program for your business?
Set it up in just a few minutes!