Cashback
Part of every bill comes back to the customer as credit
Set a percentage, for example 5%. Staff scan the customer’s loyalty QR code and enter the bill amount, and that share is credited to the customer’s account. The customer sees their credit grow and can use it to pay one of their next bills.
Credit on every bill
Balance always visible
Pay with credit
What is a cashback loyalty program?
A cashback loyalty program returns a percentage of every purchase to the customer as credit. The more they buy from you, the more credit they collect – and the credit can only be spent with you.
In BonusQR, staff scan the customer’s QR code and enter the bill amount; the credit is added automatically and the customer sees a message with the amount earned. When the credit is high enough, the customer shows the “Pay with credit” QR code and staff use the credit to pay the bill.
- A percentage of every bill credited automatically
- Credit balance shown in the app and in the phone wallet
- Part of the Free plan
What can be set up in the loyalty program Cashback?
Set the percentage
Choose what share of every bill comes back to the customer as credit, for example 3% or 5%.
Describe the benefit
Adjust the short text customers see on their loyalty card, for example “Cash back on every payment”.
Add other programs
Combine cashback with a welcome coupon, a fixed discount or special occasions in one offer.
Why offer cashback
Credit is a reward customers understand at once – and it can only be spent with you.
A clear value
Customers see their reward in money, not in points, so they know exactly what it is worth.
Brings customers back
Collected credit is a reason to return – it can only be used at your business.
Grows with spending
Every bill adds credit, so customers who buy more are rewarded more.
One amount at the till
Staff only enter the bill amount. The same amount also counts for other programs in the offer, such as Reward for Spend.
Always visible
The credit balance is shown in the customer’s app and on the loyalty card in their phone wallet.
Simple payment with credit
The customer shows the “Pay with credit” QR code, staff scan it and the credit pays the bill.
Related loyalty programs and features
Cashback compared with tiered cashback and points
All three reward spending. They differ in how the reward grows and how customers use it.
Points system
Customers earn points from the bill and choose a reward from your catalogue.
- ✓Up to 20 rewards to choose from
- ✓Optional expiry of points
- −Available from the Basic plan
Cashback
One percentage of every bill comes back to the customer as credit for a later bill.
- ✓The simplest reward to explain
- ✓Value shown in money
- ✓Staff only enter the bill amount
Tiered cashback
Customers move up levels as they spend more, and higher levels earn a higher percentage.
- ✓Rewards your best customers more
- ✓Levels motivate customers to spend more
- −Available on the Premium plan
| Comparison | Points system | Cashback | Tiered cashback |
|---|---|---|---|
| What customers collect | Points | Credit (one %) | Credit (% by level) |
| What staff enter | Bill amount | Bill amount | Bill amount |
| How the reward is used | A reward from your catalogue | Credit pays a later bill | Credit pays a later bill |
| Plan | Basic | Free | Premium |
Where cashback works well
Wherever customers shop regularly and like to see what they save.
Cashback loyalty program – suitable industries
Why Do You Need a Loyalty App?
- Increase Repeat Visits
- Enhance Sales & Customer Spend
- Gain access to powerful features
Loyalty Programs
Choose the loyalty program that fits your business. Points collection, Stamps, Cashback, Rewards for regular visits, Discounts, Coupons ...
– it’s all up to you!
Analytics & Insights
Get to know your customers better. Track visit history, see which offers perform best, and identify your most loyal customers. Build your database and watch your business grow!
Push & Email Notifications
Stay on your customers’ minds. Send them regular updates and news, special discount coupons, or request feedback after repeat visits.
Coupons & Surprises
Automate promo coupon distribution for special occasions – Birthdays, Valentine’s Day, Children’s Day... Or boost sales with pre-sale coupon offers.
Important features of the loyalty application
Frequently asked questions about cashback
What business owners most often ask before they start.
