According to Juniper Research, over 5.2 billion people will use digital wallets by 2026, representin...
Customer retention strategies in CRM are defined as the systematic use of customer relationship man...
A café owner watches a lunchtime queue form outside a national chain and thinks the same thing many...
Did you know that an estimated $10 billion in loyalty points value is lost every year because of uns...
UK grocery retailers generated over £5 billion from loyalty-priced products between November 2023 an...
The probability of selling to an existing customer is 60-70%, yet many businesses still spend the bu...
A loyalty card is a physical or digital card issued by a business to reward customers for repeat pu...
Beyond the free coffee, retention usually gets framed the wrong way. Restaurants do not lose repeat...
Did you know that 72% of consumers are more likely to spend money with a brand if it offers a loyalt...
The I Prefer Hotel Rewards programme is a loyalty scheme designed for travellers who want points, e...
