Facts checked on 5 November 2026

Fivestars Alternative for Small Business Owners

Fivestars joined SumUp, and its business plans now continue as SumUp Connect: loyalty with SMS marketing, sold on its own or with SumUp POS. BonusQR is a loyalty app that works with any till, starts on a free plan and gives customers a card in Apple Wallet or Google Wallet.

Feature by feature

The same 23 features for both products. A tick where the product has it, a cross where its own website shows it does not.

BonusQR21/23
Fivestars (SumUp Connect)4/23

18 features are not stated on the other provider’s website

FeatureBonusQRFivestars (SumUp Connect)
Price and setup
Free plan, not just a trialYesNo
Works with any till, no POS neededYesNot stated
Points added automatically by the POSCustom projectNot stated
API for developersYesNot stated
The customer’s card
Card in Apple WalletYesNot stated
Card in Google WalletYesNot stated
Customers join without downloading an appYesYes
Loyalty programs
Stamp cardYesNot stated
PointsBasicNot stated
CashbackYesNot stated
Tiers and VIP levelsBasicNot stated
Referral rewardsPremiumNot stated
Birthday rewardsPremiumNot stated
Welcome reward for new membersYesNot stated
Marketing
Push notifications and newsBasicNot stated
SMS marketingNoYes
Location-based notificationsBasicNot stated
Feedback and Google review requestsBasicPaid add-on
Running the business
Appointment or table bookingBasicNot stated
Gift vouchers sold onlineBasicNot stated
Several locations in one accountBasicYes
Separate staff loginsBasicNot stated
Rewards for online-store ordersBasicNot stated

Green: yes. Red: no, as the provider’s own website shows. Grey: not stated on its website, which does not mean it is missing. A plan name means the feature is in that BonusQR plan. Checked on 5 November 2026.

BonusQR vs Fivestars (SumUp Connect) at a glance

The same ten questions for both, answered from each product’s own website and app.

FeatureBonusQRFivestars (SumUp Connect)
PriceFree plan, free forever; Basic 19 €/month, Premium 69 €/month (less with longer billing). The pricing page shows your currency.Standalone Connect plans listed at $269 and $349 a month; with SumUp POS $199 a month (Connect Plus) and $289 a month (Connect Pro)
Free planYes, with unlimited customers and 7 types of loyalty programsNo free plan
POS or hardware neededNo. Staff scan the customer’s QR code with any phone or tablet; a POS link through the REST API is a custom project, quoted separatelySold on its own or bundled with SumUp POS; how it works without SumUp hardware is not stated on the pages we checked
Loyalty programs12 types: stamp card, cashback, reward for visits or spend, discounts, welcome coupon, custom offer (Free); points and tiered stamp card (Basic); tiered cashback, referral, birthday and other occasions (Premium)Loyalty and rewards with a customer database; the program mechanics are not detailed on the pricing pages
Apple Wallet & Google WalletYes, a loyalty card for both walletsNot stated on SumUp’s website
Customer appNot required: the card works in the browser and in the wallet; the BonusQR app for iOS and Android is optionalCustomers can join by texting a business keyword to 578277 (5STARS)
Staff and locationsYour own login on Free; 5 staff logins and several locations on Basic, unlimited staff on PremiumNot stated on SumUp’s website
Beyond loyaltyBookings, customer feedback, gift vouchers, prepaid packages, news and GEO notifications (Basic), Google review invitations (Premium)AutoPilot and AI-enhanced messages, customer acquisition, insights and Review Boost
Online storeWooCommerce and Shopify, on a paid planNot stated on SumUp’s website
Languages20 languages, for the business and its customersUS pages (sumup.com/en-us); other markets not stated

Fivestars / SumUp Connect facts from sumup.com as listed on 5 November 2026 (fivestars.com/businesses/pricing redirects there). Which price belongs to which plan name, contract length, wallet cards and markets outside the US were not clearly stated on the pages we checked.

Strengths on both sides

A fair look at what each product is built for.

What Fivestars (SumUp Connect) does well

  • Automated and AI-enhanced text messages to bring customers back
  • A customer database with insights and customer-acquisition tools
  • Review Boost to collect reviews
  • A bundle with SumUp POS for businesses that want one provider

Where BonusQR is different

  • No POS needed: staff scan the customer’s QR code with any phone or tablet, next to whatever till you use
  • A free plan, free forever, with unlimited customers and 7 program types; Basic 19 €/month, Premium 69 €/month
  • Each customer gets a card in Apple Wallet or Google Wallet, or keeps it in the browser or the BonusQR app
  • Available in 20 languages, for businesses well beyond the US

Which one should you choose?

Stay with SumUp Connect if…

you are a US business that markets mainly by text message, you use or want SumUp POS, and its monthly plan price fits your budget.

Choose BonusQR if…

you want a loyalty card your customers keep in their phone’s wallet, you do not want to change your till, your business is outside the US, or you want to start for free and add paid features later.

How to switch to BonusQR

You can run BonusQR next to your current system while your customers move over.

  1. 1

    Set up from Google Maps

    Type your business name as it appears on Google Maps. BonusQR fills in the name, address and photo and creates a starter program you can change.

  2. 2

    Rebuild your rewards

    Add the stamp card, cashback or reward you run today, with the same goal, so regulars recognise it.

  3. 3

    Print the QR code and scan

    Print the free counter stand, sticker or flyer. Customers join from the QR code, and staff scan them with a phone or tablet.

Fivestars vs BonusQR: FAQ

What owners ask when they compare loyalty apps.

What happened to Fivestars for businesses?

Fivestars joined SumUp. On 5 November 2026 the Fivestars business pricing page redirected to SumUp Connect, which offers loyalty and rewards together with automated marketing messages.

How much does Fivestars (SumUp Connect) cost?

SumUp listed standalone Connect plans at $269 and $349 a month, and SumUp POS with Connect Plus at $199 or with Connect Pro at $289 a month. BonusQR has a free plan with unlimited customers; Basic is 19 €/month and Premium 69 €/month.

Is there a Fivestars alternative without a POS?

BonusQR needs no POS: customers join from a QR code and staff scan their card with any phone or tablet. A link to your POS is possible through the BonusQR REST API as a custom project, quoted separately.

Is there a free alternative to Fivestars?

BonusQR has a free plan, free forever, with unlimited customers and 7 types of loyalty programs, including the stamp card, cashback and rewards for visits or spend.

Can BonusQR help me get more Google reviews?

Yes. With customer feedback (Basic), customers who give 4 or 5 stars can continue to your Google review form with their comment copied; on Premium, BonusQR also invites customers to review you on Google after the visits you choose.

How do I move from Fivestars to BonusQR?

Set up BonusQR from your Google Maps listing, recreate the reward your regulars know, and print the free QR code stand for the counter. You can keep both running while customers join BonusQR by scanning the QR code.

Sources

Everything we say about the other product comes from its official website, checked on 5 November 2026. Prices and features change; check the provider’s site before you decide. BonusQR facts are from the BonusQR app and pricing page.

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