Do I really need a loyalty card program for a single-location shop?

Yes — small shops have the highest payoff, because every regular customer is a larger share of total revenue. A 10% lift in returning customers is dramatically more impactful for a 60-cover restaurant than for a chain. The mistake is to wait for "when we have more customers" — you build the engine first, the customers come because of it.

Stamp card or points — which one should I start with?

If your average ticket is under €10 and you have a clear hero product (a coffee, a kebab, a sandwich), start with a stamp card — it converts the fastest. If your ticket varies a lot or runs above €15, start with points, because customers want to see partial progress on every visit.

How long does it take to set up a card program with BonusQR?

Most merchants are live in under 10 minutes: pick the format, upload the logo, set the reward, print the QR. The slowest part is usually choosing the colour of the card.

Will I need a POS integration?

No. BonusQR runs independently of your POS — you scan the customer's card from a phone or a tablet. If you want POS sync later, we have it for the most common European systems, but it is optional, not a blocker.

What happens if a customer loses their phone?

The card is anchored to the customer's email and account, not the device. They sign in on a new phone, the same Wallet pass restores instantly with all the existing stamps, points or cashback intact. Paper and plastic cards cannot do this.

Is it really free for small businesses, or is that a hook?

Genuinely free up to a generous monthly usage allowance. Paid tiers exist for multi-location chains, white-label, branded apps and POS integrations — but the small single-location shop never has to pay.

Can I run multiple card programs in the same shop?

Yes. A common setup is one always-on stamp card for daily traffic, plus a seasonal campaign ("Summer Cashback") layered on top for two months. The customer sees both, the data sits in one dashboard.

What about GDPR — are customer details safe?

Yes. BonusQR is GDPR-compliant by design: customer data is hosted in the EU, encrypted at rest and in transit, and a one-click export plus delete is exposed to every cardholder. As the merchant, you are the data controller and we are the processor — the standard, clean split.

Vlastnosť	BonusQR	Bežná platforma
Bezplatná úroveň pre malé prevádzky	Áno, navždy zdarma	14-dňová skúška, potom 29+ $/mes.
Bez inštalácie aplikácie pre zákazníkov	QR + Apple/Google Wallet	Zákazník si musí stiahnuť značkovú aplikáciu
Všetky formáty kariet v cene	Pečiatky, body, cashback, úrovne, hybrid	Len body, iné na enterprise úrovni
Vstavané push notifikácie	Zdarma, neobmedzene na držiteľa	Spoplatnené za push alebo mesačný limit
Viacjazyčný zákaznícky zážitok	9 jazykov v základe	Iba angličtina, ostatné na vyžiadanie
Čas od registrácie po prvé skenovanie	Pod 10 minút	Dni, často s onboardingovým hovorom