The most popular advice about customer engagement is incomplete: collect more sign-ups, send more me...
The most refined loyalty platform isn't automatically the best reward app for every UK merchant. A c...
About 70% of people quit surveys because they’re too long or tiring, according to Survey Fatigue Ben...
A birthday coupon can feel less personal than a handwritten card if it offers nothing beyond a price...
A loyalty system can be simple to use and still leave customers confused if employees explain it dif...
On a wet Tuesday, the same scene plays out on high streets across the UK. A regular walks past three...
What if your loyalty program could make rewards useful without asking customers to share more than t...
The strongest birthday freebies UK readers can claim include app-based treats, drinks, doughnuts, vo...
What if your rewards program offers value, but customers don’t understand why they should join? Know...
Most advice on customer loyalty engagement starts with brand love. That's the wrong starting point f...
