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How the loyalty program works for collecting points for visits

Welcome to our comprehensive guide on how the BonusQR loyalty program works! For a full explanation, you can watch the detailed video here:


If you prefer reading, continue with this step-by-step guide.

Step 1: Scanning the QR Code

The first step for customers is to engage with the BonusQR system. Here's how:

  • In-store: The customer scans the QR code available at your store using their smartphone.
  • Using the app: Alternatively, the customer can open the BonusQR application on their phone, click on the QR code icon, and present their unique QR code to the staff.

Step 2: Staff Scans the Customer's QR Code

When the customer is ready to pay, the staff takes the following actions:

  • Open the QR code scanner on their system.
  • Scan the customer's unique QR code.

Upon successful scanning, both the customer and the staff receive a notification confirming the participation. The number of visits required to obtain a coupon will be reduced by 1.

Step 3: Redeeming a Coupon

On the customer's last necessary visit to obtain a coupon, the following occurs:

  • The customer shows their QR code again.
  • The staff scans this QR code, and the system issues a coupon to the customer.

Step 4: Using the Obtained Coupon

To use the received coupon, the customer needs to:

  • Click on the received coupon within the BonusQR app.
  • Show the special QR code of that coupon to the staff.

When the staff scans this special QR code, the following happens:

  • The system recognizes the QR code as a coupon.
  • The staff applies the discount or benefit associated with the coupon.
  • The redeemed coupon will disappear from the customer's account.

By following these simple steps, customers can easily participate in the BonusQR loyalty program, earn rewards, and enjoy discounts seamlessly. If you have any further questions, feel free to refer back to the video tutorial at the beginning of this article.

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